Which practice promotes justice and reduces bias in handoff communications?

• A. Use judgmental labels
• B. Include nonclinical labels
• C. Exclude patient preferences
• D. Focus on objective data and patient concerns

Answer: (D)

Focusing on objective data and patient concerns keeps the handoff grounded in facts and what matters to the patient, which supports fairness and reduces the influence of personal biases. When you share verifiable information—vital signs, meds, allergies, recent test results, symptoms—and also capture the patient’s goals, preferences, and concerns, the care team can make decisions that honor the patient and apply consistently across all patients. Using labels or judgments can color perceptions and introduce bias, while excluding patient preferences undermines autonomy and equity. So, sticking to objective information plus where the patient stands in terms of goals and worries promotes just, unbiased communication during handoffs.